Describe the qualities needed for your role?

Thank you so much for reaching out! 😇

I truly appreciate your interest in learning more about the skills required for my role. I'd be happy to elaborate!

If you're specifically asking about Workday skills, a strong ability to troubleshoot Tier-2 level queries across multiple modules is key.

The specific modules—whether HCM, Compensation, Talent & Performance, Security, or others—often depend on the client’s needs. However, you don’t need to be an expert in everything! At Kognitiv, we have an incredible team that’s always ready to support each other.

This role is also an amazing learning opportunity to explore where your interests lie within Workday. Even if you're at a beginner level with Workday, what truly makes a difference in this role are the following attributes:
✨ Constant learning – A growth mindset is essential.
🗣️ Communication – Clear, effective interaction with clients and team members.
🤝 Customer-Centric Approach – Empathy is key, as clients trust us with their Workday systems and critical employee data.
🔒 Confidentiality – Handling sensitive information with the highest level of integrity.

I know this might sound like rocket science at first, but trust me—with the right learning and guidance, anyone can excel. And at Kognitiv, we provide everything you need to succeed! 🚀

Wishing you all the best! Looking forward to seeing you thrive. 😃