Can you describe a typical day in your role?

I am located in India and therefore, my day looks a little different as compared to the US group.

I typically start my day by responding to all pending client emails from the previous day, and then I dedicate some hours debugging integration issues raised via tickets and/or building new integrations. I don't have meetings in the first half of my shift since it's late night for the US group unless I am working on global projects.

I reserve my second half of the day for client/vendor meetings to discuss project statuses and integration requirements, and internal meetings that involve various knowledge sharing sessions, mentoring, research projects, etc. I finally end my day by filling in my timesheet to accurately reflect the hours spent on various projects.