Hi Jessica,how can an experienced customer service professional with no IT exp transition into a HCM role with Kognitiv?

Hi Sree,

Thank you so much for reaching out to us, and for your interest in Kognitiv, it means a lot!

Based on what you mentioned, I believe you'd be a great fit for our Early Careers program (https://careers.kognitivinc.com/early-careers). This program is designed for individuals like you who want to get into Workday consulting, but don't have the relevant skills.

This program will teach you all that you need to know in order to be a successful consultant - from Workday certifications, in-house training, and mentorship and shadow opportunities - we've got your Workday learning journey covered! You are essentially in training for your first 6 months, and then your journey as a full-time consultant at KOG begins!

We have completed the recruitment for this program already this year, but we do have an interest form on our Early Careers page where you can sign up, and when the opportunities go live, we'll send you an email to invite you to apply.

I hope this helps!

Sounds perfect! I have signed up to get updates on any future opportunities for the program. Any particular title or subject I need to keep an eye out for? .. I assume this role is also available in the US?- I wouldn't require a sponsorship to work here. Look forward to connecting with you all soon! Thank you for your prompt and encouraging response.

Hi Sree,

Happy to hear you signed up to get updates on the program! We'd send you an email saying something to the effect of "2026 Early Careers Program", with the link to invite you to apply to the direct posting. Most times, these positions are open across the US, Canada and India.

Thanks again for your question, and we look forward to speaking with you when the Early Careers program opens in 2026. Wishing you all the best!!

Sure Jessica !! Thank you and I look forward to the same as well :)